How do I speak with someone at Avianca?

Many fliers consider Avianca at the top when it comes to flying with families or friends. The reasons lie in its affordable flights and excellent customer assistance, through which people never experience any hassle while accessing its services. Thus, the given tabs will unlock everything about how you can talk to a real person at Avianca, its office address, what services are provided, the best time to get hold of them, service hours, baggage rules, refund-related queries, etc. So, all of them are mentioned below after which you will not perplexed; please have a look:

Find different windows to connect with Avianca. 

Dial the number and get resolutions. 

If you pick the phone call method primarily over other modes to hedge your bets, you can use Avianca's services efficiently. So, dial the Avianca phone number 866 919 0081 and wait until the agent is assigned who will iron out every concern. You can answer any service query, such as baggage rules, check-in policy, flight timings, terminal number, etc. However, the official is assigned only when you pick an appropriate IVR out of the list spoken over a call. 

Chat with the executive and find resolutions. 

Many fliers consider a live chat method an alternative to the phone call. The Avianca support number is often consistently occupied, hampers the booking process, or hinders them from using their services. Considering it, many fliers look forward to identifying a substitute, and that's a live chat. Here, you get a live person who listens to and resolves your issues. So, below are some steps you need to follow; please have a look:

• Visit the official Avianca webpage to begin the mode. 
• Scroll the tab down and hit the tab "Contact Us."
• The chat box may come, tap it, explain the concerns, and send all of them so the agents can iron out the troubles. 

Send your issues on social media channels. 

The third way to contact Avianca's agent is through networking sites. You are privileged to get information about all the ongoing deals, discounts, etc., on these channels. Now, the airline has also activated its assistance team to resolve queries about fliers.  Remember, the officials may take a little longer to respond via this mode; thus, you are advised to have some patience.  

What are Avianca's customer service hours?

Generally, the Avianca customer service team is available Monday through Friday between 9 AM and 1 PM and between 2 PM and 6 PM. However, working hours may vary; thus, it is recommended that you keep yourself in the loop with all the timings. 

What is the best time to connect with Avianca?

The best time to contact the Avianca customer service team is weekdays at or around 10 AM. This will help you connect with the agents quickly without being put on hold. 

Unlock the Baggage rules on Avianca. 

Many fliers reserve their flights on Avianca and pack their bags to get to the airport. The real concern comes when they hear about additional charges for exceeding baggage limits or if they are not approved to carry their luggage. Thus, it is recommended that each flower be aware of its baggage rules, and the points are below; 

Personal Luggage. 

• You must not exceed the size of 45 x 35 x 25 cm of dimensions of your baggage. 
• Ensure it can be placed below your seat or a cabin. 
• You can carry it at no additional cost. 

Carry on Luggage. 

• You are allowed to keep it in the overhead bin. 
• The dimensions must not exceed 55 x 35 x 25 cm (Height, Length, and Width), including all the wheels and handles of the luggage. 
• Your luggage's weight must not exceed 10 KG; if it exceeds this, you must register it as checked baggage. 

Checked Luggage Rules. 

• You must keep your luggage at 158 cm (total dimensions, including Length X Width X Height). 
• You can carry 23 kg of luggage in Economy Class, while it is 32 kg for Business Class. 
• If you are carrying the sports equipment as checked baggage, you must be eligible within the weight and size measurements. 
• If you still have any other concerns, you can contact the officials who will resolve all the issues.  

What is the Avianca Office address?

If you have any queries related to Avianca's services, such as check-in techniques, what is a low-fare calendar, etc., or you want to lodge a complaint, suggestions, etc., you can head towards its office address and file it. The Avianca office address is mentioned below;

• Paseo General Escalón, Centro Comercial Galerías Primer Nivel, local 137A, San Salvador.  

What services are provided by Avianca?

Avianca ensures that the best services are delivered to make a journey remarkable. If you think Avianca is the best, you can know about the services delivered by them; please have a look:

• Flexible Baggage rules--- Avianca is quite flexible when it comes to carrying additional luggage. The fees are less, and even though you exceed the limits, a few charges are imposed. 
• 24*7 Customer Assistance--- You can approach the officials via live chat, etc., throughout the day to get service-related resolutions. 
• Easy Check-in Windows--- You get different mediums to check in on Avianca, such as online, website, application, airport help desk, etc., that help you avoid any hassle, such as missing out on a plane. 
• Lounge Access--- You get Lounge access at the airport, where you can sit to rest until the flight take-off announcement. 
• Food and drinks--- You may be served food and drinks on board or at the airport at no additional cost. However, this service may not be available on every ticket. 

What if you are dissatisfied with Avianca's customer service?

In case you did not find any appropriate resolution, you can adopt the given factors; 

• Re-Call--- You can re-dial Avianca's official number and connect with one of the executives to communicate again. 
• Prepare Queries--- Keeping the concerns handy will help you cite them effortlessly. Thus, you must not forget to do it. 
• Approach the Help Desk--- If you prefer to resolve issues face-to-face, it is best to visit the airport and communicate with the officials.